Secure Contacts

What are secure contact details?

Secure Contact Details are dedicated phone numbers and email addresses which are used on Healthplug to protect our consumers and services. They are displayed in place of the original contact details, however divert directly to the, so it’s a seamless experience for all parties.

What’s the benefit of secure contact details?

Peace of mind

Secure Contact Details give you complete peace of mind that the service you’re calling is a live, regulated and operational Healthplug member.

Higher response rate

Secure contacts help to protect our members against scam calls and text, genuine customer enquiries are more likely to be connected.

Services receive less spam calls

By using secure contacts we can identify nuisance and spam callers. This makes it easier for our services to respond to genuine customer enquiries.